Payment is expected in advance, a minimum of 7 days prior to delivery of the service.
An intake form and risk waiver must be completed and signed by participants prior to engaging in Kings Narrative programs.
Kings Narrative has a 48-hr cancellation term. Full payment is still expected if you give less than 48 hours notice to cancel.
If cancellation is made prior to 48hr, there is 10% administration fee charged.
To cancel your booking email admin@kingsnarrative.com.au.
Kings Narrative aims to always deliver high-quality service. Upholding the highest standards of ethics and professionalism while providing service provision to our clients.
If at any stage you are unsatisfied with the quality of service you have received, then you may choose to make a formal complaint.
To make a formal complaint to Kings Narrative, please email us via our website or at admin@kingsnarrative.com.au.
If you are unsatisfied with the outcome of this complaint you can then lodge a further complaint through Health and Community Service Complaints Commission NT.
They can be found at https://www.hcscc.nt.gov.au/complaints/.
In addition, if you are still not satisfied with this outcome you can lodge a complaint with the Australian Counselling Association of which Tyson is a member.
Effective Date: 13/05/25
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website including any other media form, media channel, mobile website, or mobile application related or connected thereto.
1. Information We Collect
We may collect the following types of personal data:
Personal Identification Information: Name, email address, phone number, etc.
Usage Data: IP address, browser type, pages visited, time spent on pages, etc.
Cookies and Tracking Technologies: We may use cookies to enhance your user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To operate and maintain our website.
To improve your experience on our site.
To communicate with you (e.g. newsletters, promotional emails).
To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share data with:
Legal Authorities: When required to comply with legal obligations.
4. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our site and hold certain information. You can control cookie preferences through your browser settings.
5. Your Data Protection Rights
Depending on your location, you may have the following rights:
The right to access, update, or delete the information we have on you.
The right to object to our processing of your data.
The right to data portability.
6. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.
7. Security
We use administrative, technical, and physical security measures to help protect your personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify you of any changes by updating the “Effective Date” at the top of this page.
9. Contact us
If you have questions or concerns about this Privacy Policy, please email admin@kingsnarrative.com.au.
